FAQ

Getting used to the insoles is different for each patient as the construction of the insoles will provoke a varying degree of pain or discomfort in the arch. Depending on diagnosis and duration of heel pain, it’s best to make a plan with your Solemaids specialist on how to gradually increase time using the insoles.  

Yes. The insoles should be used for as many hours as possible. If the arch is too painful from using the insoles, then gradually build up the usage, e.g., 1-2 hours the first day and then gradually increase time. Some can use the insoles for an entire day from day one, whereas others are still only able to use the insoles for a couple of hours each day after a month. 

Yes. It’s important that you push yourself to use the insoles. Do not discontinue the use of the insoles if you have discomfort or pain within the first 1-2 months. 

First you should determine if the pain is coming from the arch or the heel. Most people experience a significant pain reduction in the heel and are not interested in ending treatment with the insoles. If you still have pain in the arch after 2 months, use the insoles for fewer hours and supplement the insoles with another pain-relieving treatment.

Yes. It is possible for some to still experience heel pain in the morning and night when they are barefooted – even after several months. But the insoles still help you through the day with less or no pain at all. Others experience that using the insoles a couple of hours during the day will make it possible for them to go for a pain-free walk without the insoles.

It is possible to return the insoles. Contact the specilist who you had your consultation with to hear more about the return policy. 

You need to assess for yourself when the insoles are no longer needed.